Returning a product of satisfactory quality
As stated in our Terms and Conditions, you may return a product of satisfactory quality within 14 days of receiving it, subject to the applicable return conditions. Please contact us before sending the product back so we can confirm those conditions and provide return instructions.
How to request a return
Call +374 33 501 500 or email info@chip.am with your order number, product details and the reason for your request.
Refunds
Refunds are made after the returned product has been received and inspected. The refund method is not always the same as the original payment method. Our support team will explain the process for your return.
Defective products and warranty
A product of unsatisfactory quality may be returned if its defects are confirmed by a service centre's assessment.
Some products are covered by a warranty. The warranty period and conditions are stated in the product description or on the warranty card and may vary by product and manufacturer. If you discover a defect during the warranty period, contact our support team for further instructions.
Related policies
Read sections 6 and 7 of our Terms and Conditions for the return, refund and warranty provisions. Delivery information is available on our Delivery Terms page.