1. Introduction
These Terms and Conditions (the “Terms”) govern the use of www.chip.am (the “Website”) and the purchase of products offered in our online store (the “Store”). By placing an order through the Website, you agree to these Terms. Please read them carefully before making a purchase.
2. Registration and use of an account
2.1. You do not need to register an account to place an order on our Website. However, registration may provide access to additional features, such as order history and order status tracking.
2.2. Users agree to provide accurate information when registering and placing orders. You are responsible for keeping your account login details secure.
3. Placing an order
3.1. When placing an order, you agree to provide complete and up-to-date information needed to deliver the product.
3.2. After you place an order, a confirmation will be sent to the email address you provided. If you do not receive a confirmation, please contact our support team.
3.3. We reserve the right to reject or cancel an order in the following cases:
- The product is out of stock;
- There is an error in the product price or description;
- You have not provided accurate delivery information.
4. Payment
4.1. All product prices are stated in Armenian drams and include all applicable taxes.
4.2. We offer several payment methods, including bank card payments and other secure payment methods listed on the Website.
4.3. If payment problems arise, the order may be delayed or cancelled.
5. Delivery
5.1. We deliver products only within Armenia. Delivery terms and costs depend on the region and delivery method. Detailed delivery information is provided in the Delivery Terms section.
5.2. Delivery times depend on the buyer’s location and the product’s availability in stock. Please take care when entering your delivery address.
6. Product returns and refunds
6.1. You may return a product of satisfactory quality within 14 days of receiving it, provided you meet the return conditions set out in our Product Returns and Refunds Policy.
6.2. Refunds are not always made using the same method as the original payment, but are always made after the returned product has been received and inspected.
6.3. A product of unsatisfactory quality may be returned if it has defects confirmed by a service centre’s assessment.
7. Product warranty
7.1. Some products purchased from the Store are covered by a warranty. The warranty period and conditions are stated in the product description or on the warranty card.
7.2. If defects are discovered during the warranty period, the buyer must contact our support team for further instructions.
8. Liability
8.1. We are not liable for:
- Direct or indirect losses arising from the use of products purchased from the Store;
- Delivery delays caused by force majeure circumstances;
- Inaccuracies in the delivery information you provide;
- Inaccuracies in product descriptions on the Website.
8.2. We do not guarantee uninterrupted operation of the Website, but make every effort to ensure that it functions correctly.
9. Privacy
We respect your privacy and undertake to protect your personal data in accordance with our Privacy Policy.
10. Changes to the Terms
We reserve the right to amend these Terms at any time. Amended Terms take effect when they are published on the Website. Continued use of the Website after changes have been made means that you agree to the updated Terms.
11. Contact information
If you have any questions about these Terms, you can contact us:
- Email: info@chip.am
- Phone: +374-33-501-500